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Innovation at Textron


Youtube link

Translation from English to Kannada

Published on Jun 15, 2015

Textron VP and CIO Diane Schwarz discusses how all Textron employees help support and encourage innovation throughout the company.


English Transcript

Textron VP and CIO Diane Schwarz discusses how all Textron employees help support and encourage innovation throughout the company.

Innovation is important to a global company like Textron because our customers want the latest and greatest in technology and in our product.

Innovation is not just in the design of our products, it's been how we service them how we communicate things to our customers.

How we refine our processes that supports everything in the company one of the techniques that we use in IT to faster collaboration called a kaleidoscope.

We bring together teams from across different departments, different countries, different business units have them solved Textron problem.

We've come up with some great solutions that way for instance online service desk chat it was the genesis for the new communities of interest that we rolled out.

Each one of us can contribute to innovation by releasing our ideas you need to have the confidence that you make a different each one of us can see improvements that are out there in terms of the processes and the products.

So talk to your peers talk to your supervisors talk to folks in other departments where you see those improvements your voice matter.

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